Frequently Asked Questions – MAS Roofing, Siding & Decking
General Questions About MAS Roofing
Do you serve my area in Northwest Illinois?
Yes! We serve Freeport, Byron, Oregon, Lanark, Galena, Polo, Mount Morris, and throughout Stephenson County and Northwest Illinois. We also work in Southern Wisconsin communities, including Monroe, Evansville, and Beloit. If you’re within 30-40 miles of Freeport, we can help. Request your free proposal here.
How long has MAS Roofing been in business?
We’ve been serving homeowners in the Freeport area since 1998 – that’s over 27 years of local experience. We’re not storm chasers who disappear after the job. We’re your neighbors and we’ll be here tomorrow. Learn more about our history.
Are you licensed and insured?
Absolutely. We are a fully licensed, bonded, and insured roofing contractor. We carry comprehensive liability insurance and workers’ compensation coverage to protect you and our team. We’re happy to provide proof of insurance upon request.
How quickly can you provide a free estimate?
We provide FREE proposals within 24 hours of your request. We know your time is valuable, so we respond fast. Most inspections take 30-45 minutes, and you’ll have a detailed written proposal the next business day. Schedule your free inspection today.
What makes MAS Roofing different from other contractors in Freeport?
We’ve been voted Regional #1 Roofer for 5 consecutive years. We offer a 15-year workmanship warranty on all projects, respond within 24 hours, and we specialize in working with insurance companies on storm damage claims. Plus, we’re local – we understand Illinois weather and how it affects homes in our area.
Roofing Questions
What are the components of a roof system replacement?
Roof decking (also known as sheathing), underlayment, roof flashings, ventilation systems and shingles are the five main components of a residential roofing system.
How much does a new roof cost in Freeport Illinois?
Most residential roof replacements in the Freeport area range from $8,000 to $25,000 depending on size, materials, and complexity. Factors include your home’s square footage, roof pitch, number of layers to remove, and material choice. We offer flexible financing options to fit your budget. Get your exact quote with a free inspection.
What if bad wood is discovered?
Roof bad or fungal decay may not present itself in the initial inspection. When it is discovered, it will need to be removed and replaced with new wood. Additional charges will apply at fair market value.
How do I know if my roof has storm damage in Freeport IL?
Common signs include missing or cracked shingles, granules in your gutters, dents on vents or flashing, and water stains inside your home. With our area experiencing 53% more tornado activity than the national average and frequent hail storms, it’s smart to get a professional inspection after any severe weather. We offer free storm damage inspections.
What’s the best roofing material for Illinois weather?
For our climate with harsh winters, hot summers, and severe storms, architectural asphalt shingles offer the best value and durability. We typically recommend Owens Corning or CertainTeed shingles. Metal roofing is also excellent for snow shedding and longevity. We’ll help you choose the right material for your home and budget during your free consultation.
How long does a roof last in Northwest Illinois?
In our climate, asphalt shingle roofs typically last 17-22 years. Metal roofs can last 40-50 years. Factors affecting lifespan include installation quality, ventilation, maintenance, and weather exposure. Many homes in Freeport, Byron, and surrounding areas have roofs nearing replacement age since 66% of our housing stock was built before 1970.
Can you repair my roof or do I need a full replacement?
It depends on the extent of damage and your roof’s age. We’re honest about what you actually need. Minor damage on a newer roof can often be repaired. Widespread damage or roofs over 20 years old usually need replacement. We’ll give you both options during your inspection so you can make an informed decision.
Do you offer emergency roof repair in Freeport?
Yes! We offer emergency roof repair services for sudden leaks, storm damage, and urgent situations. Some same-day services are available. Call us immediately at (815) 235-7883 if you have a roofing emergency.
What does the warranty cover?
Make sure you have BOTH a material warranty and a workmanship warranty. The material warranty will cover defects or failure of the materials used. The workmanship warranty will cover any defects in the installation practice. We provide a comprehensive 15-year workmanship warranty on all installations.
Insurance & Financing Questions
Will my insurance cover roof replacement in Freeport IL?
If your roof was damaged by a covered event like hail, wind, or fallen trees, your homeowners’ insurance should cover replacement. However, insurance typically won’t cover damage from normal wear and tear or neglected maintenance. We work directly with insurance companies and can help you navigate the claims process. Learn about our insurance assistance.
Do you work with insurance companies on claims?
Yes! We have 27 years of experience working with insurance companies on storm damage claims. We’ll meet with your adjuster, document damage properly, and advocate for fair coverage. We know what adjusters look for and how to ensure legitimate storm damage gets approved. Get help with your insurance claim.
What if my insurance claim gets denied?
Many claims get denied due to poor documentation, not lack of actual damage. If your claim is denied, we can provide a professional inspection with proper documentation that may help you appeal. We’ve seen the same damage get approved after being initially denied when documented correctly.
Can I finance my roof project?
Yes! We provide financing options which include promotional and standard installment terms. It’s essential that you are provided the flexibility you require to finance your home improvement project. Explore our financing options or prequalify online in minutes.
What credit score do I need to qualify for financing?
Financing options are available for various credit situations. Many homeowners in the Freeport area qualify with credit scores of 640 or higher. We work with multiple lenders to find the best option for your situation. Check your financing options with no impact to your credit score.
Do I need to pay everything upfront?
No. We never require large upfront payments. With financing, you can start your project with affordable monthly payments. Even for cash projects, we have reasonable payment terms. We’re not storm chasers demanding money upfront – we’re a local, established business you can trust.
I received bids from 3 companies. Which one should I go with?
Your home is a long-term investment, your roof protects your breathing air and the foundation of your house (and now) the value of your home. You need money if your roofer is not skilled or leaves out essential materials just to cut costs. Consider the company’s local reputation, warranty terms, licensing, and experience – not just price. Learn why local experience matters.
Installation & Timeline Questions
How long will my installation take?
Most installations take one to four working days to complete. However, since your roof is exposed to the elements, some replacements may take longer due to the weather. Roofs with more complex designs, multiple layers to remove, or extensive decking repairs take additional time.
Do I need to be home during installation?
For most instances no, but if you feel more comfortable, the decision is entirely up to you. Some homeowners are noisy, make sure to be resistant. If you plan to work from home, you may want to consider the noise and activity. We’ll keep you informed throughout the project.
What happens if it rains during my roof installation?
We monitor weather forecasts closely and plan installations around rain. If unexpected rain occurs, we have procedures to protect your home with tarps. In most cases, we can complete tear-off and install in one day to minimize exposure. Illinois weather can be unpredictable, but we’re prepared.
Will you protect my landscaping and property?
Absolutely. We protect your landscaping, siding, gutters, and surrounding property during installation. We use tarps, plywood, and careful techniques to prevent damage. After completion, we thoroughly clean your yard with magnetic rollers to pick up any nails or debris.
When is the best time of year to replace a roof in Freeport?
Spring through fall (April-November) offers the best installation conditions in Northwest Illinois. However, we work year-round and can install roofs in winter when necessary. The key is getting ahead of storm season – don’t wait until after damage occurs when every contractor is booked solid.
Can you replace my roof in winter?
Yes, though spring through fall is ideal. Winter installations are possible in our area, but require special techniques and materials rated for cold-weather application. Emergency winter repairs are always available. If you need winter installation, we’ll discuss the best approach for your situation.
Siding Questions
Do you install siding in Freeport and surrounding areas?
Yes! We provide residential, commercial, and industrial siding services throughout Northwest Illinois and Southern Wisconsin. From Byron to Monroe, WI, we’ve been installing and repairing siding since 1998. See our siding services or request a free estimate.
What siding materials do you install?
We install vinyl siding, fiber cement, metal siding, and wood siding. For our Illinois climate with temperature extremes, we typically recommend vinyl or fiber cement for the best combination of durability, maintenance, and value. We’ll help you choose the right material during your consultation.
Can storm damage affect my siding?
Absolutely. Hail can dent and crack siding, high winds can tear it off, and flying debris can puncture it. With our area’s severe weather patterns, siding damage is common after major storms. We offer free storm damage inspections and work with insurance companies on claims.
How much does siding replacement cost in Northwest Illinois?
Siding replacement typically costs $8,000-$20,000+ depending on your home’s size, material choice, and project complexity. We offer financing options to make your project affordable. Get your free estimate today.
Do you repair siding or only replace it?
We do both! If damage is limited to a few panels, repair is often the best option. We can match most siding products and colors. For older siding or widespread damage, replacement might make more sense. We’ll give you honest recommendations based on your situation.
Decking Questions
Do you build decks in the Freeport area?
Yes! We’ve been building decks, porches, and gazebos throughout Northwest Illinois and Southern Wisconsin for over 28 years. We work with premium hardwoods and pressure-treated lumber. See our decking services or request a free proposal.
What materials do you recommend for decks in Illinois?
For our climate, we typically recommend composite decking or pressure-treated lumber for the best longevity. Composite requires minimal maintenance and handles our freeze-thaw cycles well. Pressure-treated lumber is more budget-friendly and still performs well with proper maintenance and sealing.
How much does a new deck cost in Freeport IL?
Deck costs vary widely based on size, materials, and features. A typical pressure-treated deck runs $15-$35 per square foot, while composite decking costs $30-$60 per square foot. A standard 12×16 deck might cost $4,000-$12,000. We’ll provide exact pricing during your free consultation.
Can you repair or rebuild old decks?
Yes! We assess whether repair or replacement makes more sense. Sometimes older deck structures are sound but need new decking boards. Other times, the frame needs rebuilding. We’re honest about the most cost-effective solution. Many older homes in Freeport, Byron, and surrounding areas have decks that need attention.
Do I need a permit to build a deck in Stephenson County?
Most deck projects require building permits in Illinois. Requirements vary by municipality. We’re familiar with local building codes throughout our service area and can help guide you through the permit process. We ensure all work meets current code requirements.
Special Considerations for Older Homes
My home was built before 1970. Does that affect roofing?
Yes! Since 66% of homes in the Freeport area were built before 1970, we have extensive experience with older homes. They often have unique challenges like inadequate attic ventilation, non-standard framing, multiple existing roof layers, and outdated materials. We specialize in addressing these issues while preserving your home’s character.
Can you work on historic homes in Galena or other older communities?
Absolutely. We’ve successfully completed projects on historic buildings including 3-story Victorian homes. We understand the importance of maintaining architectural integrity while upgrading performance. We use appropriate materials and techniques that respect historic character while providing modern protection.
Will my insurance cover an old roof that needs replacement?
Insurance typically covers storm damage even on older roofs. However, some insurance companies now require professional inspections for roofs over 20 years old before renewing policies. If your roof fails inspection, they may require replacement or cancel coverage. It’s smart to be proactive. Get your roof inspected before insurance issues arise.
Getting Started
How do I schedule a free inspection?
Three easy ways: Call us at (815) 235-7883, email info@masroofinginc.com, or request your free proposal online. We respond within 24 hours and can usually schedule your inspection within a few days. Most inspections take 30-45 minutes.
What should I expect during the inspection?
We’ll thoroughly inspect your roof, documenting its condition with photos. We check for storm damage, wear patterns, ventilation, flashing, and structural issues. You’ll receive a detailed written report explaining our findings and recommendations. There’s no pressure – just honest information to help you make the best decision.
Do you offer any guarantees on your work?
Yes! We provide a comprehensive 15-year workmanship warranty on all installations. This covers any defects in our installation work. Combined with manufacturer warranties on materials, you have complete protection. After 27 years in business, we stand behind every project.
What areas in Southern Wisconsin do you serve?
We regularly work in Monroe, Evansville, and surrounding Southern Wisconsin communities within about 40 miles of Freeport. If you’re in Southern Wisconsin and wondering if we serve your area, just give us a call – we’re happy to help!
Can I see examples of your previous work?
We have an extensive portfolio of completed projects throughout Northwest Illinois and Southern Wisconsin. During your consultation, we can show you examples similar to your project and provide references from customers in your area. Check our Google Reviews to see what your neighbors say about working with us.
Contact Information
Phone: (815) 235-7883
Email: info@masroofinginc.com
Website: masroofinginc.com
Hours: Monday-Friday, 8:00 AM – 4:00 PM
Service Area: Freeport, Byron, Oregon, Lanark, Galena, Polo, Mount Morris, Monroe WI, Evansville WI, and throughout Northwest Illinois and Southern Wisconsin